London Brush Company welcomes you to our online store which we will refer to as the 'Site'.

London Brush Company provides you with content and information on this Site subject to the following terms and conditions. For further information about your Personal Information, please refer to our Privacy Policy.

By accessing and using this Site, you are acknowledging without limitation or qualification, that you have read, understood and agree to be bound by these Terms and Conditions.


1: Industry Membership

London Brush Company provides a free membership to makeup industry professionals, students and estheticians at varying levels.
Membership and the special privileges associated with it may only be used by the individual to whom the membership is issued.


London Brush Co Pro recognizes professional working makeup artists within all forms of media (such as film, tv, theatre, fashion, commercials, stills, editorial and advertising), commercial (such as bridal). London Brush Co Pro members receive a 30% discount on all products purchased online at London Brush Co Pro except eGift cards; available to United States customers.

London Brush Co Talent recognizes student makeup artists, novice makeup artists (ie, with less than two years professional experience), estheticians, in-store makeup artists and associated beauty entrepreneurs.  London Brush Co Talent members receive a 15% discount on all products purchased online at London Brush Co Pro except eGift cards; available to United States customers.

London Brush Co Pro reserves the right to require additional professional documentation at any time.  

London Brush Company reserves the right to modify the Program and its benefits at any time without prior notification. The Program discount may only be used online at in the United States and all United States Territories. Additional information on use of benefits is available by contacting London Brush Co Pro.

Products purchased by Industry Program members using their discount benefit are for the members’ personal and professional use only and may not be resold under any circumstances. London Brush Company reserves the right to limit member purchases. 

For Program members only, there is a maximum purchase per transaction of $1000 (post discount) per order. No more than six (6) units of the same item may be purchased per order. All Program orders must be shipped and billed to the same address. Discount is validated by email address used to apply to Program.


2: Intellectual Property

All information and content available on the Site, its look, feel, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, photographic images, data compilations and software, and the compilation and organization thereof (collectively, the "Content") is the property of London Brush Company,  and is protected by United States and international laws, including laws governing copyrights and trademarks.  Neither the Content nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent. London Brush Company is registered as a Trade Mark and is property of London Brush Company LLC. As such the name of London Brush Company can not be used within a third party capacity without our written consent.


3: Returned Goods

London Brush Company does not offer refunds. We offer an exchange for faulty items upon inspection by us, and if we are in agreement that item is faulty from time of purchase and not due to mistreatment. If an item is purchased but does not fit your requirements, we will issue a gift certificate once we have examined the returned item.

In a Nutshell
Brush Shampoo: No refund.
Brush Sets: We replace faulty brushes (after inspection by our team) and will replace the whole set if more than 50% of the set is faulty.
Love the product but it's just not right: Gift Certificate issued upon our inspection of returned goods and satisfaction of condition (new and unused).
London Brush Company provides a 30 day window (from date of order) for all returns; items are not eligible beyond that time.


4: Content and Product Information

We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours, information or other content available on the Site are accurate, complete, reliable, current, or error-free.


5: Limited Licenses

We grant you a non exclusive, revocable and limited license to access and make personal use of the Site. This limited license does not include the right to:

  • Frame or utilize framing techniques to enclose the Site or any portion thereof.
  • Republish, redistribute, transmit, sell, license or download the Site or any and/or all Content (except caching or as necessary to view the Site).
  • Make any use of the Site or any and/or all Content other than personal use.
  • Modify, reverse engineer or create any derivative works based upon either the Site or any and/or all Content.
  • Collect account information for the benefit of yourself or another party.
  • Utilise any meta tags or any other "hidden text" using any and/or all Content.
  • Use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

You must retain all proprietary notices, affixed to or contained within this Site, without modification

We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. Any website that links to this Site:
  • May link to, but not replicate, any and/or all of our Content;
  • May not imply that we are endorsing such website or its services or products.
  • May not misrepresent its relationship with us.
  • May not contain content that could be construed as distasteful, obscene, offensive controversial or illegal or inappropriate for any ages.
  • May not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions.
  • May not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link and cease any linking unless separately and expressly authorized in writing by us to resume linking.

Any unauthorized use of this Site and any and all content by you will automatically terminate the Limited License given to you in Section 5 of Terms and Conditions without prejudice.


6: Your Personal Account

You may choose to create an account at our Site if you are over sixteen (16) years of age. Please do not register if you are not over sixteen (16) years of age. If you are over sixteen (16) years of age and register, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting public access. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only current, complete, accurate and truthful information. If you are accessing and using the Site on someone else’s behalf, you represent that you have the authority to bind that person as the principal to all Terms and Conditions provided herein, and to the extent you do not have such authority you agree to be bound to these Terms and Conditions and to accept liability for harm caused by any wrongful use of the Site or Content resulting from such access or use.

We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms and Conditions are violated or if we decide, in our sole discretion, that it would be in London Brush Company's best interests to do so. 



7: Shipping Policy

All items are shipped either free via usps first class shipping with no tracking, or via priority shipping with full tracking which is a charged service and which we recommend using for guaranteed safe delivery.
Within the United States this means that your item should arrive within 2-3 Business Days. International items have a timeline of up to 10 Business Days.

Please choose your shipping method carefully. London Brush Company is not liable for items lost in transit, once they have left our facility.


8: General Terms and Conditions

London Brush Company reserves the right to amend these Terms and Conditions at our sole discretion. If changes are made, we will provide notice of the amendments.  Any and all amendments are effective immediately upon posting to the Site. In continuing to use the Site you agree to be bound by the amended Terms and Conditions. We may terminate any of the Terms and Conditions displayed on this Site with or without prior notice.


© London Brush Company LLC 2015 All Rights Reserved